Services built to unlock growth
Growth stalls when membership, fundraising, programs, and communications each run their own plan. Every service below works across those functions so your organization moves supporters in the same direction: to join, stay, give, and lead.
Most engagements follow three steps. We diagnose where growth is stalling, align your teams and systems, and activate that path on a campaign that matters.
STEP 1 - DIAGNOSE
The Gap Diagnostic
Do you know why growth has stalled, or only that it has?
Every engagement starts with a clear look at where the gap is. Over six weeks, I run a focused, data-driven analysis across your members, revenue, programs, and systems. I review your offerings, messaging, and pathways, dig into the data, and talk with the people closest to the work.
You get: the specific disconnects holding back growth, and the most important work to close them.
STEP 2 - ALIGN
Three maps bring your teams and systems onto one path. Each can stand alone. Together they give every department the same picture.
Member Movement Map
Do you know where people first come in, and what happens next? Does your team?
I build a shared, cross-functional roadmap with your leadership team that leads supporters from first contact to deeper commitment. It shows which programs and activities move people forward, and makes sure everyone on staff knows the route and their role in it.
You get: one pathway that membership, programs, events, and communications all work from, in place of separate plans.
Revenue Map
Is one line of revenue carrying 80% of your budget? Are four departments competing for the same people?
I assess your existing and potential revenue streams side by side: where each is strong, where it’s exposed, and where departments are working against each other.
You get: a clear view of which revenue streams to grow, which to fix, and where new revenue can come from.
Systems Roadmap
Is your CRM a working system, or a glorified file cabinet? Does your team use multiple spreadsheets to build one campaign?
I assess your technology stack, including your CRM and outreach tools, looking at how each team uses them and where supporters fall through the cracks.
You get: a practical plan that ties each fix to a specific, measurable outcome, so you can see why the investment is worth it.
STEP 3 - ACTIVATE
Campaign Navigator
Is there a campaign, membership drive, or major event coming up that has to deliver?
I work alongside your team through it to keep support er journeys clear and focused. I coordinate the players across the departments, keep the pathways and messages pointing in the same direction, and adjust as results come in.
You get: one campaign run as a cross-functional effort, with results you can measure and an approach your team can repeat.
ONGOING LEADERSHIP
Fractional Chief Growth Officer
Need senior growth leadership at the table, but not ready for a full-time hire? Want one person accountable for belonging, engagement and revenue?
I join your leadership team on an ongoing, part-time basis. I lead the strategy and the team carrying it out, drawing on the Gap Diagnostic, the Member Movement Map, the Revenue Map, Systems Roadmap, and Campaign Navigator services as the organization needs them.